<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<base href="x-msg://294/"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-GB" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dear Sid,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Unfortunately I don’t know what the proper solution to your problem is.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We had issues with pango/glibc reported just a few days ago, but I don’t know what the outcome to that was.<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dear David, Nick, Billy,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Following up on the discussion in the thread ‘bootstrap.py build on Ubuntu’, here is an installer failure on CentOS5 that comes down to pango/libfontconfig/libglib
missing some libraries, trace attached.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">-Markus<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></a></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Sidhu, Khushwant (Dr.) [mailto:k.sidhu@leicester.ac.uk]
<br>
<b>Sent:</b> 12 January 2016 11:26<br>
<b>To:</b> Gerstel, Markus (DLSLtd,RAL,LSCI)<br>
<b>Cc:</b> Sidhu, Khushwant (Dr.)<br>
<b>Subject:</b> Re: dials install error<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear Markus, <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">using the --verbose flag, I get the following ….<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"> ./install --verbose<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D">(snip)</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: Regenerating module files in /usr/local/dials-dev20160112/base<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: generating pangorc file at /usr/local/dials-dev20160112/base/etc/pango/pangorc<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: generating pango.modules file at /usr/local/dials-dev20160112/base/etc/pango/pango.modules<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: /usr/local/dials-dev20160112/base/bin/pango-querymodules: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by /usr/local/dials-dev20160112/base/lib/libfontconfig.so.1)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: /usr/local/dials-dev20160112/base/bin/pango-querymodules: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by /usr/local/dials-dev20160112/base/lib/libglib-2.0.so.0)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: Traceback (most recent call last):<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: File "/usr/local/dials-dev20160112/modules/cctbx_project/libtbx/configure.py", line 22, in <module><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: if not run():<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: File "/usr/local/dials-dev20160112/modules/cctbx_project/libtbx/configure.py", line 17, in run<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: libtbx.env_config.cold_start(sys.argv)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: File "/usr/local/dials-dev20160112/modules/cctbx_project/libtbx/env_config.py", line 2267, in cold_start<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: env.refresh()<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: File "/usr/local/dials-dev20160112/modules/cctbx_project/libtbx/env_config.py", line 1544, in refresh<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: regenerate_module_files.run(libtbx.env.under_base('.'), only_if_needed=True)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: File "/usr/local/dials-dev20160112/modules/cctbx_project/libtbx/auto_build/regenerate_module_files.py", line 153, in run<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: fix_pango(base_dir, out)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: File "/usr/local/dials-dev20160112/modules/cctbx_project/libtbx/auto_build/regenerate_module_files.py", line 59, in fix_pango<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: call(("%s/bin/pango-querymodules > %s") % (base_dir, pangomodules), log=out)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: File "/usr/local/dials-dev20160112/modules/cctbx_project/libtbx/auto_build/installer_utils.py", line 81, in call<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: raise RuntimeError("Call to '%s' failed with exit code %d" % (args, rc))<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">: RuntimeError: Call to '/usr/local/dials-dev20160112/base/bin/pango-querymodules > /usr/local/dials-dev20160112/base/etc/pango/pango.modules' failed with exit code 1<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Traceback (most recent call last):<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> File "/usr/local/dials-installer-dev/bin/install.py", line 46, in ?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> installer(sys.argv[1:]).install()<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> File "/usr/local/dials-installer-dev/lib/libtbx/auto_build/install_distribution.py", line 197, in install<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> self.install_from_binary()<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> File "/usr/local/dials-installer-dev/lib/libtbx/auto_build/install_distribution.py", line 318, in install_from_binary<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> self.reconfigure(log=log)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> File "/usr/local/dials-installer-dev/lib/libtbx/auto_build/install_distribution.py", line 484, in reconfigure<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> call(args=args, log=log, verbose=self.options.verbose)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> File "/usr/local/dials-installer-dev/lib/libtbx/auto_build/installer_utils.py", line 81, in call<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> raise RuntimeError("Call to '%s' failed with exit code %d" % (args, rc))<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">RuntimeError: Call to '/usr/local/dials-dev20160112/base/bin/python /usr/local/dials-dev20160112/modules/cctbx_project/libtbx/configure.py --current_working_directory /usr/local/dials-dev20160112/build dials xia2' failed with exit code
1<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">regards<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Sid<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p align="justify"> </p>
<p align="justify">-- </p>
<p align="justify">This e-mail and any attachments may contain confidential, copyright and or privileged material, and are for the use of the intended addressee only. If you are not the intended addressee or an authorised recipient of the addressee please notify us of receipt by returning the e-mail and do not use, copy, retain, distribute or disclose the information in or attached to the e-mail.<br />Any opinions expressed within this e-mail are those of the individual and not necessarily of Diamond Light Source Ltd. <br />Diamond Light Source Ltd. cannot guarantee that this e-mail or any attachments are free from viruses and we cannot accept liability for any damage which you may sustain as a result of software viruses which may be transmitted in or with the message.<br />Diamond Light Source Limited (company no. 4375679). Registered in England and Wales with its registered office at Diamond House, Harwell Science and Innovation Campus, Didcot, Oxfordshire, OX11 0DE, United Kingdom<br /> </p></body>
</html>