<div dir="ltr">Hi Wim,<div><br></div><div>Sorry for the late reply, I must have lost track of this one.</div><div><br></div><div>With the official release, 1.17.1-3660, or the latest 1.18 release candidate, there should be log files from the installation In the &quot;base_tmp&quot; directory. Can you send those to me? They would have more detailed information about the nature of the failure. Also, which linux distribution and version are you using?</div><div><br></div><div>Thanks!</div><div><br clear="all"><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div>--</div><div><span style="font-size:12.8000001907349px">Billy K. Poon</span><br></div></div><div>Research Scientist, Molecular Biophysics and Integrated Bioimaging</div><div>Lawrence Berkeley National Laboratory</div><div>1 Cyclotron Road, M/S 33R0345</div><div>Berkeley, CA 94720</div><div>Tel: (510) 486-5709</div><div>Fax: (510) 486-5909</div><div>Web: <a href="https://phenix-online.org" target="_blank">https://phenix-online.org</a></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Feb 21, 2020 at 9:11 AM Wim Burmeister &lt;<a href="mailto:Wim.Burmeister@ibs.fr" target="_blank">Wim.Burmeister@ibs.fr</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">
  

    
  
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    <p>Hello,</p>
    <p>I am trying to install phenix on a Debian 9 linux machine, but I
      get systematically an error message from install :<br>
    </p>
    <div><br>
      # ./install --prefix=/home/wpb/phenix/<br>
      <br>
         
==========================================================================<br>
                                Phenix Installation<br>
      <br>
                                version: 1.12-2829<br>
                           machine type: intel-linux-2.6-x86_64<br>
                             OS version: 4.9.0-12-amd64<br>
                            destination:
      /home/wpb/phenix/phenix-1.12-2829<br>
                        # of processors: 8<br>
         
=========================================================================<br>
      Configuring Phenix components.   <br>
      Traceback (most recent call last):<br>
        File &quot;./bin/install.py&quot;, line 275, in &lt;module&gt;<br>
          installer(sys.argv[1:]).install()<br>
        File
&quot;/home/wpb/mounts/ibs-equipe-burmeister/phenix/phenix-installer-1.12-2829-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py&quot;,
      line 197, in install<br>
          self.install_from_binary()<br>
        File
&quot;/home/wpb/mounts/ibs-equipe-burmeister/phenix/phenix-installer-1.12-2829-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py&quot;,
      line 319, in install_from_binary<br>
          self.reconfigure(log=log)<br>
        File
&quot;/home/wpb/mounts/ibs-equipe-burmeister/phenix/phenix-installer-1.12-2829-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py&quot;,
      line 485, in reconfigure<br>
          call(args=args, log=log, verbose=self.options.verbose)<br>
        File
&quot;/home/wpb/mounts/ibs-equipe-burmeister/phenix/phenix-installer-1.12-2829-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/installer_utils.py&quot;,
      line 81, in call<br>
          raise RuntimeError(&quot;Call to &#39;%s&#39; failed with exit code %d&quot; %
      (args, rc))<br>
      RuntimeError: Call to
      &#39;/home/wpb/phenix/phenix-1.12-2829/base/bin/python
/home/wpb/phenix/phenix-1.12-2829/modules/cctbx_project/libtbx/configure.py
      --current_working_directory
      /home/wpb/phenix/phenix-1.12-2829/build --command_version_suffix
      1.12-2829 phenix phaser solve_resolve labelit dials xia2 iota
      prime&#39; failed with exit code 126<br>
    </div>
    <div><br>
    </div>
    <div>Does this ring a bell for somebody ?</div>
    <div>There is an old post (2016) with the same problem, but without
      an answer.</div>
    <div>I tried to install the most recent version of phenix or an
      older one (down to v10), also chosing directories with shorter
      paths, but the problem is always the same.<br>
    </div>
    <div>Best regards</div>
    <div>Wim<br>
    </div>
    <p><br>
    </p>
    <div>-- <br>
      
      
      <small><small><font face="Helvetica, Arial, sans-serif">Wim
            Burmeister</font></small></small>
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                              <p style="margin-bottom:0cm"><font face="Helvetica, Arial, sans-serif"><font size="1"> Professeur<br>
                                  </font></font><font face="Helvetica,
                                  Arial, sans-serif"><font size="1">Institut
                                    de Biologie Structurale (IBS) CIBB<br>
                                  </font></font><font face="Helvetica,
                                  Arial, sans-serif"><font size="1">71
                                    avenue des Martyrs</font></font><font face="Helvetica, Arial, sans-serif"><font size="1"> / CS 20192</font></font><br>
                              </p>
                              <font face="Helvetica, Arial, sans-serif"><font size="1"> 38044 Grenoble Cedex 9</font></font>,
                              <small>FRANCE</small><font face="Helvetica, Arial, sans-serif"><font size="1"><br>
                                  E-mail: </font></font><font face="Helvetica, Arial, sans-serif"><font size="1"><a href="mailto:wim.burmeister@ibs.fr" target="_blank">wim.burmeister@ibs.fr</a></font></font><font face="Helvetica, Arial, sans-serif"><font size="1"><span lang="fr-FR"><br>
                                    Tel:    +33 (0) 457 42 87 41      
                                    Fax: +33 (0) 476 20 94 00</span></font></font><br>
                              <div align="justify"><font face="Helvetica, Arial, sans-serif"><font size="1"><span lang="fr-FR"><a href="http://www.ibs.fr/research/research-groups/viral-replication-machines-group-m-jamin/team-03/article/poxvirus-replication-machinery-presentation/" target="_blank">website</a> 
                                                                       
                                    </span></font></font><a href="https://www.openstreetmap.org/?mlat=45.20762&amp;mlon=5.69255#map=17/45.20762/5.69255" target="_blank"><font size="1"><font face="Helvetica,
                                      Arial, sans-serif"><font face="Helvetica, Arial,
                                        sans-serif">map</font></font></font></a><br>
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                              <br>
                              <font color="#006600">Changement
                                climatique : «Les autres combats n’ont
                                aucun sens si celui-là est perdu» (<i>Aurélien
                                  Barrau<i>)</i></i> </font>          
                              <p style="margin-bottom:0cm"><font size="2"><i><br>
                                  </i></font><br>
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