<div dir="ltr">Hi,<div><br></div><div>Sorry for the late reply! Can you try a user account with only ASCII characters (English letters and numbers)? It looks like the GUI is trying to read your home directory and running into issues.</div><div><br></div><div>I committed a fix, but it will be available in the next build. I can send you a file to replace in your installation if you want. Thanks!</div><div><br></div><div><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div>--</div><div><span style="font-size:12.8000001907349px">Billy K. Poon</span><br></div></div><div>Research Scientist, Molecular Biophysics and Integrated Bioimaging</div><div>Lawrence Berkeley National Laboratory</div><div>1 Cyclotron Road, M/S 33R0345</div><div>Berkeley, CA 94720</div><div>Fax: (510) 486-5909</div><div>Web: <a href="https://phenix-online.org" target="_blank">https://phenix-online.org</a></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Mar 29, 2021 at 10:22 PM 김현우[ 학부졸업 / 생명과학부 ] <<a href="mailto:123705@korea.ac.kr" target="_blank">123705@korea.ac.kr</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Hi everyone. <div><br></div><div>I've installed open source pymol, coot, and phenix on my Windows 10 laptop.</div><div><br></div><div>Pymol, python, and coot works fine, but when I launched phenix, it didn't work</div><div><br></div><div>I tried both 1.18 and 1.19 version point-and-click installers.<br></div><div><br></div><div></div><div>So I executed phenix on cmd, and the following error occured:<br></div><div>******************************************************************************</div><div>C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\bin>phenix<br></div><div><div>Traceback (most recent call last):</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\..\modules\phenix\wxgui2\command_line\main.py", line 23, in <module></div><div> run(sys.argv[1:])</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\..\modules\phenix\wxgui2\command_line\main.py", line 17, in run</div><div> wxapp = App.PhenixApp(args)</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py", line 70, in __init__</div><div> wx.App.__init__(self, 0)</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\site-packages\wx-3.0-msw\wx\_core.py", line 8628, in __init__</div><div> self._BootstrapApp()</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\site-packages\wx-3.0-msw\wx\_core.py", line 8196, in _BootstrapApp</div><div> return _core_.PyApp__BootstrapApp(*args, **kwargs)</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py", line 90, in OnInit</div><div> self.setup_user_dir()</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py", line 364, in setup_user_dir</div><div> os.environ['PHENIX_DATA'] = wxGUI2.PHENIX_USER_DIR</div><div> File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\os.py", line 422, in __setitem__</div><div> putenv(key, item)</div><div><b>UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-11: ordinal not in range(128)</b></div></div><div>******************************************************************************<br></div><div>I found out that unicode errors occur frequently and are easy to fix, but I can't figure out which file and which line I should manipulate. </div><div><br></div><div>I'd appreciate any reply on this matter.</div><div><br></div><div>Hyunwoo Kim</div><div><br></div></div></div></div></div></div>
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