<div dir="ltr">Hi Adam,<div><br></div><div>In the installer directory, there should be a "base_tmp" directory with some log files. Can you send me those log files? They will show the actual error.</div><div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div>--</div><div><span style="font-size:12.8000001907349px">Billy K. Poon</span><br></div></div><div>Research Scientist, Molecular Biophysics and Integrated Bioimaging</div><div>Lawrence Berkeley National Laboratory</div><div>1 Cyclotron Road, M/S 33R0345</div><div>Berkeley, CA 94720</div><div>Fax: (510) 486-5909</div><div>Web: <a href="https://phenix-online.org" target="_blank">https://phenix-online.org</a></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Dec 2, 2021 at 12:11 PM Pavel Afonine <<a href="mailto:pafonine@lbl.gov">pafonine@lbl.gov</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">
<div>
<p>Hi,</p>
<p>try latest version:</p>
<p><a href="https://phenix-online.org/download/nightly_builds.cgi" target="_blank">https://phenix-online.org/download/nightly_builds.cgi</a></p>
<p>Pavel<br>
</p>
<div>On 11/30/21 18:10, <a href="mailto:princeadam@163.com" target="_blank">princeadam@163.com</a>
wrote:<br>
</div>
<blockquote type="cite">
<div style="line-height:1.7;color:rgb(0,0,0);font-size:14px;font-family:Arial">
<p style="margin:0px"><br>
</p>
<div id="gmail-m_263479399870034445isForwardContent">
<div style="line-height:1.7;color:rgb(0,0,0);font-size:14px;font-family:Arial">
<div style="line-height:1.7">
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><span style="font-size:16px">Dear all</span></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><span style="font-size:16px">I tried to install Phenix on my virtual
machine(Ubuntu) in win11. And got the following error
message.</span></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><br>
</p>
<p><span style="color:rgb(221,64,50)">==========================================================================</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> Phenix
Installation</span><u></u><u></u></p>
<p><u></u><span style="color:rgb(221,64,50)"> </span><u></u></p>
<p><span style="color:rgb(221,64,50)"> version:
1.19.2-4158</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
machine type: intel-linux-2.6-x86_64</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
OS version: 5.11.0-40-generic</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
destination: /usr/local/phenix-1.19.2-4158</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
# of processors: 1</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
=========================================================================</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> </span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">Configuring Phenix components...</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">Traceback (most recent call last):</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> File
"./bin/install.py", line 245, in <module></span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
installer(sys.argv[1:]).install()</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> File
"/media/sf_Virtual_Shared_Folder/phenix-installer-1.19.2-4158-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py",
line 200, in install</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
self.install_from_binary()</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> File
"/media/sf_Virtual_Shared_Folder/phenix-installer-1.19.2-4158-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py",
line 349, in install_from_binary</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
self.reconfigure(log=log)</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> File
"/media/sf_Virtual_Shared_Folder/phenix-installer-1.19.2-4158-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py",
line 431, in reconfigure</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)">
call(args=args, log=log, verbose=self.options.verbose)</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> File
"/media/sf_Virtual_Shared_Folder/phenix-installer-1.19.2-4158-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/installer_utils.py",
line 55, in call</span><u></u><u></u></p>
<p><span style="color:rgb(221,64,50)"> raise
RuntimeError("Call to &apos;%s&apos; failed
with exit code
%d" % (args, rc))</span><u></u><u></u></p>
<p style="margin:0px">
</p>
<p style="margin-bottom:14.15pt"><span style="color:rgb(221,64,50)">RuntimeError: Call to
&apos;/usr/local/phenix-1.19.2-4158/conda_base/bin/python
/usr/local/phenix-1.19.2-4158/modules/cctbx_project/libtbx/configure.py
--current_working_directory
/usr/local/phenix-1.19.2-4158/build
--command_version_suffix 1.19.2-4158 phenix phaser
solve_resolve labelit dials
xia2 iota prime amber_adaptbx --use_conda&apos;
failed with exit code 127</span><u></u><u></u></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><br>
</p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><br>
</p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><br>
</p>
<p style="margin:0px"><span style="font-size:16px">I
searched phenixbb, and got the similar information
from </span><font color="#0000ee"><span style="font-size:16px"><u><a href="http://www.phenix-online.org/pipermail/phenixbb/2015-November/022456.html" target="_blank">http://www.phenix-online.org/pipermail/phenixbb/2015-November/022456.html</a></u></span></font></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><span style="font-size:16px">It's a pity , that the answer was not suiable
for me.</span></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><span style="font-size:16px">I have root access to write to usr/local. And
under /usr/local/phenix-1.19.2-4158 , I can see four
folders:build, conda_base, doc, modules.</span></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><span style="font-size:16px">Any one has suggestions?</span></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><br>
</p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><span style="font-size:16px">all the best</span></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><span style="font-size:16px">Adam</span></p>
<p style="color:rgb(0,0,0);font-family:Arial;font-size:14px;margin:0px"><br>
</p>
</div>
</div>
</div>
</div>
<br>
<fieldset></fieldset>
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