I've just been trying to fix the same problem on an Ubuntu 22.04 LTS machine.  This is quite old, and has been updated several times from Ubuntu 16.04. Newer machines with a fresh 22.04 installation don't seem to have the same problem.

I tried fiddling with locales, which didn't help.

As far as I can tell, it seems to be related to the display of citations on the splash screen.

Regards,

Chris

--

Chris Richardson | Scientific Computing - Division of Structural Biology

The Institute of Cancer Research | 237 Fulham Road, London SW3 6JB

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From: [email protected] <[email protected]>
Sent: 26 August 2024 12:41
To: [email protected] <[email protected]>
Subject: [phenixbb] problem launching Phenix 1.21.1-5286 under Debian 12 Linux

 

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Hi,

I'm having problems running the current Phenix release (1.21.1-5286, but also earlier versions) on a fresh setup of Debian GNU/Linux 12 (bookworm, kernel  6.1.0-23-amd64). Phenix binaries have been installed on an NFS share ("hd1"), hostname is "phe". This is the error output:

-----------------------------

phe:~> source /hd1/SOFT64/phenix-1.21.1-5286/phenix_env.csh
phe:~> phenix
Gtk-Message: 13:29:49.433: Failed to load module "canberra-gtk-module"
Error in sys.excepthook:
Traceback (most recent call last):
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/modules/phenix/wxGUI2/App.py", line 961, in _excepthook
    Error.show_exception_dialog(type, value, traceback)
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/modules/phenix/wxGUI2/Error.py", line 76, in show_exception_dialog
    if (app.bug_timer.IsRunning() is False):
AttributeError: 'PhenixApp' object has no attribute 'bug_timer'

Original exception was:
Traceback (most recent call last):
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/build/../modules/phenix/wxGUI2/command_line/main.py", line 34, in <module>
    run(sys.argv[1:])
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/build/../modules/phenix/wxGUI2/command_line/main.py", line 28, in run
    wxapp = App.PhenixApp(args)
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/modules/phenix/wxGUI2/App.py", line 84, in __init__
    wx.App.__init__(self, 0)
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/conda_base/lib/python2.7/site-packages/wx-3.0-gtk2/wx/_core.py", line 8628, in __init__
    self._BootstrapApp()
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/conda_base/lib/python2.7/site-packages/wx-3.0-gtk2/wx/_core.py", line 8196, in _BootstrapApp
    return _core_.PyApp__BootstrapApp(*args, **kwargs)
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/modules/phenix/wxGUI2/App.py", line 118, in OnInit
    show_splash_screen(timeout=2000)
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/modules/phenix/wxGUI2/App.py", line 1015, in show_splash_screen
    dlg,-1,citations.format_citation(citations.citations_db.get("phenix")))
  File "/nfs/hd1/SOFT64/phenix-1.21.1-5286/conda_base/lib/python2.7/site-packages/wx-3.0-gtk2/wx/_controls.py", line 997, in __init__
    _controls_.StaticText_swiginit(self,_controls_.new_StaticText(*args, **kwargs))
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 40: ordinal not in range(128)

--------------------
Phenix does not run.

The ""canberra-gtk-module" was missing first, but installing it did not prevent the error.
Any hint what could be wrong?

Thanks,
Christoph
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