Hi everyone.

I've installed open source pymol, coot, and phenix on my Windows 10 laptop.

Pymol, python, and coot works fine, but when I launched phenix, it didn't work

I tried both 1.18 and 1.19 version point-and-click installers.

So I executed phenix on cmd, and the following error occured:

******************************************************************************

C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\bin>phenix

Traceback (most recent call last):

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\..\modules\phenix\wxgui2\command_line\main.py", line 23, in <module>

run(sys.argv[1:])

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\..\modules\phenix\wxgui2\command_line\main.py", line 17, in run

wxapp = App.PhenixApp(args)

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py", line 70, in __init__

wx.App.__init__(self, 0)

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\site-packages\wx-3.0-msw\wx\_core.py", line 8628, in __init__

self._BootstrapApp()

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\site-packages\wx-3.0-msw\wx\_core.py", line 8196, in _BootstrapApp

return _core_.PyApp__BootstrapApp(*args, **kwargs)

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py", line 90, in OnInit

self.setup_user_dir()

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py", line 364, in setup_user_dir

os.environ['PHENIX_DATA'] = wxGUI2.PHENIX_USER_DIR

File "C:\Program Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\os.py", line 422, in __setitem__

putenv(key, item)

UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-11: ordinal not in range(128)

******************************************************************************

I found out that unicode errors occur frequently and are easy to fix, but I can't figure out which file and which line I should manipulate.

I'd appreciate any reply on this matter.

Hyunwoo Kim