Dear PhenixBBers,

I call upon your wisdom because I recently tried to install Phenix 1.20 on a windows subsystem for linux distribution of Manjaro (Archlinux based) and have failed with the following error :

    ==========================================================================
                          Phenix Installation

                          version: 1.20.1-4487
                     machine type: intel-linux-2.6-x86_64
                       OS version: 5.15.146.1-microsoft-standard-WSL2
                      destination: /home/my_machine/phenix-1.20.1-4487
                  # of processors: 20
    =========================================================================

Configuring Phenix components...
Traceback (most recent call last):
File "./bin/install.py", line 268, in <module>
    installer(sys.argv[1:]).install()
File "/home/my_machine/phenix-installer-1.20.1-4487-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py", line 200, in install
    self.install_from_binary()
File "/home/my_machine/phenix-installer-1.20.1-4487-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py", line 349, in install_from_binary
    self.reconfigure(log=log)
File "/home/my_machine/phenix-installer-1.20.1-4487-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/install_distribution.py", line 431, in reconfigure
    call(args=args, log=log, verbose=self.options.verbose)
File "/home/my_machine/phenix-installer-1.20.1-4487-intel-linux-2.6-x86_64-centos6/lib/libtbx/auto_build/installer_utils.py", line 55, in call
    raise RuntimeError("Call to '%s' failed with exit code %d" % (args, rc))
RuntimeError: Call to '/home/my_machine/phenix-1.20.1-4487/conda_base/bin/python /home/my_machine/phenix-1.20.1-4487/modules/cctbx_project/libtbx/configure.py --current_working_directory /home/my_machine/phenix-1.20.1-4487/build --command_version_suffix 1.20.1-4487 phenix phaser phasertng solve_resolve labelit dials xia2 iota prime amber_adaptbx --use_conda' failed with exit code 127

Trying to install Phenix 1.21 has produced the same error.
I have not managed to solve this, regardless of whether I was running the installation command with sudo privileges or as root. For context, I successfully installed Phenix 1.20 on the same machine and same distribution 6 months ago, but had to reinstall everything since and it does not work anymore now.

Have you heard of such an error? Do you have a hint on how to fix it?

Best regards,

Nicolas Caramello
PhD student
Structural Biology Group - ESRF
Institut für Nanostruktur- und Festkörperphysik - Universität Hamburg