thank you for the quick reply. I got phenix.pdb_interpretation to run after also supplying the options "disable_uc_volume_vs_n_atoms_check=True" and "proceed_with_excessive_length_bonds=True". It would then later hang on a "Symmetry disulfide" step but at least I got the names of the missing residues. In case it is relevant, they are 4OC, G7M, MA6, UR3, IAS, 1MG, 2MA, 3TD, 6MZ and OMU. phenix.elbow with --final_geometry=... then produced the required cif files.