Hi Billy,
Correct, I’m using a remote desktop (open on demand, via vnc).
Doeke
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________________________________
From: Billy Poon
Sent: Saturday, June 14, 2025 12:19:00 AM
To: Hekstra, Doeke Romke
Cc: [email protected]
Subject: Re: [phenixbb] phenix install/splash screen issue
Hi Doeke,
Are you running over X or via a virtual desktop? I just tested over X and the GUI shows up. I'm going to try a remote desktop next.
The issue is that the GUI is unable to calculate some limit for placing windows.
--
Billy K. Poon
Research Scientist, Molecular Biophysics and Integrated Bioimaging
Lawrence Berkeley National Laboratory
1 Cyclotron Road, M/S 33R0345
Berkeley, CA 94720
Fax: (510) 486-5909
Web: https://phenix-online.orghttps://urldefense.proofpoint.com/v2/url?u=https-3A__phenix-2Donline.org&d=DwMFaQ&c=WO-RGvefibhHBZq3fL85hQ&r=DPfbtiuJFZDsaMqRC3wABRuP0iJZMKOIsdAAHocfxcg&m=E0acsYpZgOQ4jSQxX3QvM2W7a5egZssjBf25gnnV1q4CSsCigsm5euQXFzvdyEen&s=sNVrQKJJi4zo2EFXfPjtPYUxQ_hTsSQ0TT8vAPzd5Lg&e=
On Sat, Jun 14, 2025 at 5:12 AM Hekstra, Doeke Romke mailto:[email protected]> wrote:
Hi,
After an ostensibly error-free installation of phenix-2.0-5716 on linux within an HPC environment, when starting the Phenix GUI, I get the following error:
[dhekstra@holygpu7c26105 phenix]$ phenix
Error in sys.excepthook:
Traceback (most recent call last):
File "/n/hekstra_lab/garden_2/phenix/lib/python3.9/site-packages/wxGUI2/App.py", line 972, in _excepthook
Error.show_exception_dialog(type, value, traceback)
File "/n/hekstra_lab/garden_2/phenix/lib/python3.9/site-packages/wxGUI2/Error.py", line 76, in show_exception_dialog
if (app.bug_timer.IsRunning() is False):
AttributeError: 'PhenixApp' object has no attribute 'bug_timer'
Original exception was:
Traceback (most recent call last):
File "/n/hekstra_lab/garden_2/phenix/lib/python3.9/site-packages/wxGUI2/App.py", line 136, in OnInit
self.start_gui()
File "/n/hekstra_lab/garden_2/phenix/lib/python3.9/site-packages/wxGUI2/App.py", line 151, in start_gui
self.get_screen_params()
File "/n/hekstra_lab/garden_2/phenix/lib/python3.9/site-packages/wxGUI2/App.py", line 263, in get_screen_params
self.set_window_height(self.prefs.get_root().gui.max_dialog_height)
File "/n/hekstra_lab/garden_2/phenix/lib/python3.9/site-packages/wxGUI2/App.py", line 266, in set_window_height
if (max_height < self.screen_height) :
TypeError: '<' not supported between instances of 'NoneType' and 'int'
OnInit returned false, exiting...
====
The same error occurred with phenix-2.0-5716 (both using the Linux-x86_64 installer).
Could you please advise?
Thanks,
Doeke
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