Hello Billy: Warnings are a like this (with fictional username *x*). Following ~x/prog/phenix-1.11.1-2575/phenix_env.sh: /home/x/prog/phenix-1.11.1-2575/build/bin/libtbx.find_in_repositories: line 51: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8): No such file or directory /home/x/prog/phenix-1.11.1-2575/build/bin/libtbx.path_utility: line 51: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8): No such file or directory and following phenix: /home/x/prog/phenix-1.11.1-2575/build/bin/phenix: line 51: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8): No such file or directory But user x can still launch the GUI. Just other users, afaik, cannot. I have so far not attempted to fix the *setlocale* warnings, as they occur irrespective of GUI launch success of failure. Best regards. W. ​ On Tue, Nov 1, 2016 at 1:59 PM, Billy Poon wrote:

Hi Wolfram,

What are the setlocale warnings? Also, do you set the LC_ALL environment variable? If so, please make sure it ends with ".utf8" or ".UTF-8".

-- Billy K. Poon Research Scientist, Molecular Biophysics and Integrated Bioimaging Lawrence Berkeley National Laboratory 1 Cyclotron Road, M/S 33R0345 Berkeley, CA 94720 Tel: (510) 486-5709 Fax: (510) 486-5909 Web: https://phenix-online.org

On Tue, Nov 1, 2016 at 10:18 AM, wtempel wrote:

...

Hello, we run phenix on a ubuntu 14.04 (x86_64) box. Phenix is installed in user x’s home directory. After running . ~x/prog/phenix-1.11.1-2575/phenix_env.sh; phenix, and some *setlocale* warnings, the phenix GUI will show up on the screen for user x. User y, after . ~x/prog/phenix-1.11.1-2575/phenix_env.sh; phenix, will get *setlocale* warnings, a white credit screen (briefly), but the GUI will not show up, but *phenix* does not exit. User does get the expected error messages after typing phenix.molprobity_1.11.1-2575 without specifying input coordinates, as does user y get the (older) GUI upon . ~x/prog/phenix-1.10.1-2155/phenix_env.sh; phenix. Do you have any suggestions as to how I can enable user y to use the 1.11.1 GUI? Thank you. Wolfram Tempel ​

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Hi Wolfram, To make sure I understand, everyone is using the same physical machine, and users are trying to access a single Phenix installation in user x's home directory? What happens if user y installs Phenix (either 1.11.1 or 1.10.1) in his/her own directory? If this works, I'm guessing there are some permissions issues with the files in ~x/prog. It is possible to create one shared Phenix installation, but every user needs read-access. Also, please set LC_ALL to something that ends with ".utf8" or ".UTF-8". Otherwise, Phenix will try to set it to U.S English wit utf8 support. This is because the latest version of Phenix supports non-ASCII characters and this setting is required. Typically, LC_ALL can be the same as the LANG environment variable. -- Billy K. Poon Research Scientist, Molecular Biophysics and Integrated Bioimaging Lawrence Berkeley National Laboratory 1 Cyclotron Road, M/S 33R0345 Berkeley, CA 94720 Tel: (510) 486-5709 Fax: (510) 486-5909 Web: https://phenix-online.org On Tue, Nov 1, 2016 at 1:28 PM, wtempel wrote:

Because it may narrow down the search for the problem's cause: there is now one user besides x who can launch the GUI using the ~x/prog/phenix-1.10.1-2155 installation.

On Tue, Nov 1, 2016 at 4:09 PM, wtempel wrote:

...

Hello Billy: Warnings are a like this (with fictional username *x*). Following ~x/prog/phenix-1.11.1-2575/phenix_env.sh:

/home/x/prog/phenix-1.11.1-2575/build/bin/libtbx.find_in_repositories: line 51: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8): No such file or directory /home/x/prog/phenix-1.11.1-2575/build/bin/libtbx.path_utility: line 51: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8): No such file or directory

and following phenix: /home/x/prog/phenix-1.11.1-2575/build/bin/phenix: line 51: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8): No such file or directory But user x can still launch the GUI. Just other users, afaik, cannot. I have so far not attempted to fix the *setlocale* warnings, as they occur irrespective of GUI launch success of failure. Best regards. W.

​

On Tue, Nov 1, 2016 at 1:59 PM, Billy Poon wrote:

...

Hi Wolfram,

What are the setlocale warnings? Also, do you set the LC_ALL environment variable? If so, please make sure it ends with ".utf8" or ".UTF-8".

-- Billy K. Poon Research Scientist, Molecular Biophysics and Integrated Bioimaging Lawrence Berkeley National Laboratory 1 Cyclotron Road, M/S 33R0345 Berkeley, CA 94720 Tel: (510) 486-5709 Fax: (510) 486-5909 Web: https://phenix-online.org

On Tue, Nov 1, 2016 at 10:18 AM, wtempel wrote:

...

Hello, we run phenix on a ubuntu 14.04 (x86_64) box. Phenix is installed in user x’s home directory. After running . ~x/prog/phenix-1.11.1-2575/phenix_env.sh; phenix, and some *setlocale* warnings, the phenix GUI will show up on the screen for user x. User y, after . ~x/prog/phenix-1.11.1-2575/phenix_env.sh; phenix, will get *setlocale* warnings, a white credit screen (briefly), but the GUI will not show up, but *phenix* does not exit. User does get the expected error messages after typing phenix.molprobity_1.11.1-2575 without specifying input coordinates, as does user y get the (older) GUI upon . ~x/prog/phenix-1.10.1-2155/phenix_env.sh; phenix. Do you have any suggestions as to how I can enable user y to use the 1.11.1 GUI? Thank you. Wolfram Tempel ​

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