Hi Ahmad, The message says that you have unknown ligands and need to supply information about them. There is a tool ReadySet under "Refinement" category to generate this information. I'll send the outcome of this tool off-list. Supply these files along with the model and everything should work. Let us know if you have any questions. Best regards, Oleg Sobolev. On Thu, Jul 11, 2019 at 9:51 AM Ahmad Khalifa wrote:

Hello,

I have a fatal error with my model regarding a number of atoms with unknown nonbonded energy type symbol!

I attached a screenshot of the error and my pdb, can you please help me debug the problem?

Best regards.

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