Hi Maxime, Do you still have the trouble? Can you specify what page you are trying to access? I see that we provide the download passwords consistently. If you have trouble requesting a download password, can you share the information (with me, not the entire PhenixBB) that you are entering in the download form? Best regards, Oleg Sobolev. On Mon, Jul 19, 2021 at 2:32 PM Maxime Cuypers, Ph.D. < [email protected]> wrote:

Hello,

i get the following error:

The server encountered an internal error and was unable to complete your request. Error message: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.

tried multiple times in firefox. any idea what causes this? cheers,

Dr. Maxime Cuypers Researcher, Structural Biology, St Jude Children s Research Hospital, 262 Danny Thomas Place Memphis, TN 38105-3678, USA

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