[phenixbb] UnicodeEncodeError in Windows 10 Edu

Billy Poon BKPoon at lbl.gov
Tue Apr 13 09:31:48 PDT 2021


Hi,

Sorry for the late reply! Can you try a user account with only ASCII
characters (English letters and numbers)? It looks like the GUI is trying
to read your home directory and running into issues.

I committed a fix, but it will be available in the next build. I can send
you a file to replace in your installation if you want. Thanks!

--
Billy K. Poon
Research Scientist, Molecular Biophysics and Integrated Bioimaging
Lawrence Berkeley National Laboratory
1 Cyclotron Road, M/S 33R0345
Berkeley, CA 94720
Fax: (510) 486-5909
Web: https://phenix-online.org


On Mon, Mar 29, 2021 at 10:22 PM ‍김현우[ 학부졸업 / 생명과학부 ] <123705 at korea.ac.kr>
wrote:

> Hi everyone.
>
> I've installed open source pymol, coot, and phenix on my Windows 10 laptop.
>
> Pymol, python, and coot works fine, but when I launched phenix, it didn't
> work
>
> I tried both 1.18 and 1.19 version point-and-click installers.
>
> So I executed phenix on cmd, and the following error occured:
>
> ******************************************************************************
> C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\bin>phenix
> Traceback (most recent call last):
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\..\modules\phenix\wxgui2\command_line\main.py",
> line 23, in <module>
>     run(sys.argv[1:])
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\build\..\modules\phenix\wxgui2\command_line\main.py",
> line 17, in run
>     wxapp = App.PhenixApp(args)
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py",
> line 70, in __init__
>     wx.App.__init__(self, 0)
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\site-packages\wx-3.0-msw\wx\_core.py",
> line 8628, in __init__
>     self._BootstrapApp()
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\site-packages\wx-3.0-msw\wx\_core.py",
> line 8196, in _BootstrapApp
>     return _core_.PyApp__BootstrapApp(*args, **kwargs)
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py",
> line 90, in OnInit
>     self.setup_user_dir()
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\modules\phenix\wxGUI2\App.py",
> line 364, in setup_user_dir
>     os.environ['PHENIX_DATA'] = wxGUI2.PHENIX_USER_DIR
>   File "C:\Program
> Files\Phenix\phenix-installer-1.18.2-3874-intel-windows-x86_64\conda_base\lib\os.py",
> line 422, in __setitem__
>     putenv(key, item)
> *UnicodeEncodeError: 'ascii' codec can't encode characters in position
> 9-11: ordinal not in range(128)*
>
> ******************************************************************************
> I found out that unicode errors occur frequently and are easy to fix, but
> I can't figure out which file and which line I should manipulate.
>
> I'd appreciate any reply on this matter.
>
> Hyunwoo Kim
>
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