[phenixbb] Creating a bond between symmetry mates on phenix

Hello everyone, I am new to this forum and I am glad this exists for discussions between phenix users. I have been trying to create a bond between two atoms belonging to different symmetry but when I create the bond restraints on phenix, I get an error message that says custom bonds with excessive length and I later realized the problem is not the bond length but the fact that the two atoms are in different symmetry. Is there a way to make this work on phenix? I would love suggestions on this. Thank you, Purity