Ahmed Can you upgrade to the latest version? and see if the bug repeats? Cheers Nigel --- Nigel W. Moriarty Building 33R0349, Molecular Biophysics and Integrated Bioimaging Lawrence Berkeley National Laboratory Berkeley, CA 94720-8235 Phone : 510-486-5709 Email : [email protected] Fax : 510-486-5909 Web : CCI.LBL.gov On Tue, Jan 14, 2020 at 9:27 AM ahmed wrote:

Dear Phenix community,

I was wondering whether you experienced previously this problem. I'm running the 1.17.1-3600 version under ubuntu 16. when I do refinment and try to add ions an error message appear :

out = cStringIO.StringIO() NameError: global name 'cStringIO' is not defined CAUGHT EXCEPTION: (argument #559) ARGUMENT LEADING TO EXCEPTION: 6099 Traceback (most recent cell last): File "usr/local/phenix-1.17.1-3600/modules/cctbx_project/libtbx/easy_mp.py", line 181, in_call_result = 0.func(arg) File "usr/local/phenix-1.17.1-3600/modules/cctbx_project/libtbx/ions/identify.py", line 1435, in_call_out = cStringIO.StringIO() NameError: global name 'cStringIO' is not defined

Thanks for your help.

Regards Ahmed _______________________________________________ phenixbb mailing list [email protected] http://phenix-online.org/mailman/listinfo/phenixbb Unsubscribe: [email protected]